Question 1

How long is the contract?

Accepted Answer

All Pronk MedSpa Marketing programs start with a 6-month initial commitment. After that, you move to month-to-month with no long-term lock-in. We ask for 6 months because that's the minimum time needed for campaigns to optimize, SEO to compound (for Accelerate and Dominate), and the integrated system to hit its stride. Most clients stay well beyond because the results keep growing.

Question 2

What if I'm not sure which program is right?

Accepted Answer

That's exactly what the strategy session is for. Pronk MedSpa Marketing will look at your current revenue, your market, your competitive landscape, and your goals. Then we recommend the program that makes the most sense for where you are right now. No pressure, no upselling. Sometimes Launch is the right call even if you can afford Dominate.

Question 3

Can I upgrade later?

Accepted Answer

Absolutely. Many practices start with Launch to get patient flow going and move to Accelerate within 3-6 months once they see the ROI and are ready to layer on SEO and retention channels. Upgrading is seamless at Pronk MedSpa Marketing because we have already built the infrastructure. We just add campaigns, channels, and services on top of what is already working.

Question 4

What do you need from me?

Accepted Answer

Access to your Google Business Profile, website, ad accounts, and CRM (or we'll set one up). Beyond that, Pronk MedSpa Marketing needs about 30 minutes a month for a strategy call. We handle the execution. You handle the patients. That's the deal.

Question 5

What is MiraAI?

Accepted Answer

MiraAI is Pronk MedSpa Marketing's AI-powered Google Business Profile management tool. It handles GBP posts, Q&A responses, photo optimization, and profile updates to keep your listing active and competitive. MiraAI is included with Accelerate and Dominate programs, and available as an add-on for Launch.

Question 6

What is the difference between 1, 2, and 3 ad campaigns?

Accepted Answer

Launch includes one campaign on the platform that makes the most sense for your market, either Google Ads or Meta Ads. Accelerate gives you two campaigns total across any combination of platforms, plus retargeting. Dominate gives you three campaigns with retargeting, creative testing, lookalike audiences, and advanced segmentation. Pronk MedSpa Marketing recommends the right campaign mix based on your treatments, market, and goals.

Question 7

Do you guarantee results?

Accepted Answer

Pronk MedSpa Marketing guarantees our process and our expertise, not specific outcomes. Anyone who guarantees a specific number of leads or a specific ranking is either lying or doesn't understand how marketing works. What we can tell you is that our integrated approach consistently outperforms siloed strategies, and our clients see measurable improvements within the first 90 days.

Question 8

What if my city is already taken?

Accepted Answer

We will tell you upfront during the strategy session. Pronk MedSpa Marketing never takes on a second practice in a market where we already have a client. If your city is taken, we offer a waitlist so you are first in line if anything changes. Transparency is non-negotiable for us. One practice per city. No exceptions.

Feature	Launch	AccelerateMost Popular	Dominate
Best For	≤$250K ARR	$250K–$500K ARR	$500K+ ARR
Paid Ads	1 campaign	2 + retargeting	3 + retargeting
SEO + AI Search	—
CRM + Automation	Basic pronkAI	Advanced pronkAI	Full CRM + AI chatbot
Reputation	Management	Mgmt + response	Full system + monitoring
Email Marketing	—	Monthly	Full lifecycle
Direct Mail	—	25+ postcards/mo	100+ postcards/mo
Boomerang™	—	Quarterly	Monthly
Events	—	—	Quarterly
Seasonal Campaigns	—	Quarterly	Monthly
Strategy Calls	1/month	1/month	3/month
MiraAI (GBP)	Add-on	Included	Included

Acquisition

Retention

Growth

Three Programs.One Goal: A Full Schedule.

Every Program Builds on the One Before It

Launch

Accelerate

Dominate

Quick Comparison

Your City.Your Strategy.No Competitors.

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Common Questions About Our Programs