Win the ComparisonBefore It Starts
Someone in your city is comparing your Google reviews to two other med spas right now. Star ratings, review counts, response time. It takes 30 seconds. We make sure you win that comparison every time.
Patients Decide Before They Click
We don't ask you to check your reviews more often. We build automated systems that generate, route, respond to, and monitor reviews without your staff lifting a finger.
Review Generation That Runs on Autopilot
Post-appointment triggers through your CRM send a review request at the exact moment satisfaction is highest. No clipboard at the front desk, no awkward asks, no staff effort required. 75% of patients will leave a review when asked. The problem is that most practices never ask. Your CRM handles the timing and delivery automatically.
- Post-Appointment Triggers . Automated requests sent at the perfect moment, timed to when patients are most satisfied
- Multi-Channel Delivery . SMS and email requests so patients can respond on whichever channel they prefer
- Zero Staff Effort . No front-desk scripts, no clipboard handoffs, no manual follow-ups needed
- Steady Review Velocity . Target 10+ new reviews per month to build and maintain a dominant position
Smart Routing and HIPAA-Compliant Response
Patients who rate their experience 4 or 5 stars are directed to leave a public Google review. Patients who rate 1 to 3 stars are routed to a private feedback form so you can resolve the issue before it goes public. Every review gets a professional HIPAA-compliant response within 4 to 6 hours. Responding to negative reviews can improve perception by 45%.
- Sentiment-Based Routing . Happy patients go to Google. Unhappy patients go to a private feedback form you can act on
- HIPAA-Compliant Templates . Professional responses that protect patient privacy while showing attentiveness
- 4 to 6-Hour Response Time . Every review acknowledged quickly, signaling to Google and patients that your practice is engaged
- Early Problem Detection . Catch negative experiences before they become public reviews
How does your review profile stack up against competitors?
Competitive Review Monitoring for Medical Spas
We track your review velocity, rating, and count against your top 3 local competitors every month across Google, Yelp, RealSelf, Facebook, and Healthgrades. You don't just monitor your own reputation. You monitor the gap between you and everyone else. Practices with stronger review profiles also see better local SEO rankings and higher Google Ads click-through rates.
- Five-Platform Tracking . Google, Yelp, RealSelf, Facebook, and Healthgrades monitored in one dashboard
- Competitor Benchmarking . Your star rating, review count, and velocity compared to your top 3 local competitors
- Monthly Gap Analysis . Clear reports showing where you lead and where you need to close the gap
- Trend Alerts . Notifications when a competitor's review velocity spikes so you can respond proactively
Reputation Feeds Every Channel
Higher ratings mean higher Google Ads click-through rates. More reviews mean better local SEO rankings. Consistent responses mean patients trust you before they ever walk in. And as AI search engines start citing reviews and reputation signals, the practices with the strongest profiles today show up in AI answers tomorrow.
Your Market. Protected.
Your online reputation is the first thing patients see when choosing between you and competitors. When an agency manages reviews for multiple med spas in the same city, whose reputation gets priority? With Pronk, the answer is always yours.
Your review generation strategy, your response templates, your reputation monitoring. All exclusive to your practice in your market.
Win the Comparison Before It Starts
Your free Review Score Comparison shows exactly where you stand against your top 3 local competitors: star rating, review count, response rate, and review velocity. Takes 5 minutes to request. You keep it regardless.
No commitment required. No credit card.