Privacy Policy
Last updated: March 2026
1. Introduction
Pronk MedSpa Marketing ("Pronk," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
2. Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- Name and contact information (email, phone number)
- Practice name and location
- Information submitted through contact forms, scheduling tools, or lead magnets
- Communication records when you contact us
Information Collected Automatically
When you visit our Site, we may automatically collect:
- IP address and browser type
- Pages visited, time spent, and navigation patterns
- Referring website or source
- Device type and operating system
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule strategy sessions
- Deliver requested resources
- Send follow-up communications related to your inquiry
- Improve our website and marketing materials
- Analyze website traffic and usage patterns
- Comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. These may include:
- Essential cookies: Required for basic site functionality
- Analytics cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics)
- Marketing cookies: Used to deliver relevant advertising and track campaign performance
You can control cookies through your browser settings. Disabling certain cookies may limit site functionality.
5. Third-Party Services
We may use third-party services that collect information on our behalf, including:
- Google Analytics (website analytics)
- GoHighLevel/pronkAI (CRM and marketing automation)
- Google Ads and Meta Ads (advertising platforms)
Each third-party service operates under its own privacy policy. We encourage you to review their policies.
6. Data Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating our Site and delivering services
- Analytics providers to improve our marketing
- Law enforcement or government agencies when required by law
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent for data processing
To exercise any of these rights, contact us at [email protected].
9. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, and the right to request deletion. To make a request, contact us at the email address above.
10. Children's Privacy
Our Site and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes become effective immediately upon posting. We will update the "Last updated" date at the top of this page.
12. Contact Us
If you have questions about this Privacy Policy, contact us at:
Pronk MedSpa Marketing
Email: [email protected]
Phone: (888) 991-5527